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Director of Patient Relations Job Description

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As a director of patient relations you are required to act as a liaison between visitors, physicians, patients and other staff at medical facilities. To work in this field, you must be able to handle communication difficulties, grievances and/or conflicts well. In this position, you will act as a mediator.

Educates

As a patient director, you will have job duties that including educating medical staff in relation to providing good services. Your goal is to get the medical facility to receive the least complaints possible.



Interacts

Patient directors are also required to interact with other departments on a regular basis. If you will be working in a hospital or other healthcare facility, you will have to interact with physicians, nurses, medical assistants and a variety of other personnel.

Education Requirements

In order to work as a patient director in the healthcare field, you will need to obtain a related bachelor's degree. To earn more money, you can go for a master's degree. This will take a few more years to complete.

Work Experience

You will need to have about seven years of experience in the related field you're trying to be a patient relations director for. Some of the fields you would need experience in include nursing, human resources, case management or social work. Another great skill set to have is conflict resolution.

Skills

The skills you will need to have to be a patient director, include verbal and written communication skills. In this industry, you will have to communicate with senior-level physicians and individuals with different cultural backgrounds. You will also need to be able to work under stress.

Salary

In 2009, the average salary for patient directors was $80,590. The area you live in and the education you have both play a role in the amount you will be paid. The more experience you have, the higher your pay rate will go.
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Popular tags:

 case managers  physicians  conflicts  nursing  salaries  hospitals  degrees  health care facilities  social workers  bachelor's degree


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