SCHEDULING SPECIALIST - DIGESTIVE CONSULTANTS

Profile

You belong at St. Luke\u2019sOur family celebrates and supports you and encourages you to grow. Our family is there for you on the good days, the challenging days and everything in between. Join the St. Luke\u2019s family, and see how you can be part of making life better for our patients, their families and each other.
Posting DetailsMust travel between three offices
Description
Is responsible for scheduling of outpatients and some inpatients for most diagnostic procedures in an accurate and timely fashion, and relaying information to the appropriate areas about times and requirements for test being performed. Performs duties and responsibilities in a manner consistent with our mission and values.
 
Principle Accountabilities: % Of Time Spent
Schedules outpatient and some inpatient procedures.
Collects patient demographics and clinical information.
Communicates schedule with departments, physicians offices, and patients in a timely and accurate manner.
Checks for scheduling conflicts between patients schedules, and procedure times.
Resolves conflicts in scheduling.
Cancels or reschedules procedures as requested by patients and physicians.
Responds to internal and external requests.
Maintains strict confidentiality. Works cooperatively with co-workers.
Maintains excellent working relationships with all ancillary departments, managers, physicians, physicians offices and patients.
Performs routine duties, which includes screening calls, properly transferring calls, and taking messages
Maintains high level of accuracy in obtaining and recording patient information.
Updates departments regarding current changes in patient schedules on a daily basis.
Obtains insurance information.
Orders for procedures in EMR.
Performs other work related duties.
Education
Must have a High School diploma or GED
Experience
Must be able to type 35-40 words per minute and have basic computer skills Experience in healthcare scheduling preferred Must have excellent communication skills and possess the ability to handle large volume of phone calls

Company info

St. Lukes Hospital - St. Louis