Clinic Supervisor

Profile

u003cpu003eu003cstrongu003eESSENTIAL FUNCTIONSu003c/strongu003eu003cstrongu003e:u003c/strongu003eu003c/pu003enu003colu003enu003cliu003eEffectively works with the site Medical Director and clinical support staff to maximize patient operations. Achieving high standards in patient throughput, patient outcomes, standard of care compliance and patient satisfaction.u003c/liu003enu003cliu003eActively participates in driving departmental initiatives for operational improvement, staff training, process integration and general change management.u003c/liu003enu003cliu003eEstablishes and monitors an effective and timely account editing process to ensure accurate and timely billing of the Centeru0026rsquo;s accounts within the appropriate timeline, as set forth by the PMHD Patient Accounting department.u003c/liu003enu003cliu003eAt the direction of the Clinic Director, collaborates with the PMHD Patient Accounting department to maintain and manage the Centeru0026rsquo;s charge code dictionary for visits, supplies, and procedures as per the departmental scope of service.u003c/liu003enu003cliu003eIs knowledgeable regardingu0026nbsp;clinic billing rules and practices. Stays informed about such practices and communicates routinely to ensure proper understanding and of any proposed rule changes potentially affecting the existing Center and/or scope of practice.u003c/liu003enu003cliu003eSupports the secure management of patientu0026rsquo;s Protected Health Information (PHI), including the successful integration of patient data into the Electronic Medical Record, in a manner consistent with HIPAA and other applicable regulations.u003c/liu003enu003cliu003eActively participates in efforts to ensure effective utilization of the Centeru0026rsquo;s Electronic Medical Record (EMR) system. This includes evaluating and maximizing functionality, expanding reporting capabilities, compliance with utilization guidelines and opportunities to increase efficiency.u003c/liu003enu003cliu003eSupports general Human resources-related functions as requested, including participation in the interview process for candidates, ensuring staff compliance with annual requirements and general performance coaching.u003c/liu003enu003cliu003eIs able to effectively manage patient, staff and provider complaints/issues. Ensures completion of QRR reports as appropriate and serves as a positive example of customer service for all departmental staff.u003c/liu003enu003cliu003eSupports and promotes the PMHD goals for workplace safety, including adherence to safety standards, identifying risk situations and intervening appropriately to minimize risk to patients and staff.u003c/liu003enu003cliu003eParticipates as a member of the departmental team in Performance Improvement /Quality Improvement project(s).u003c/liu003enu003cliu003eEnsures staff compliance with annual training and orientation requirements as well as pro-active renewal of expiring site or staff certification(s) as required for continued operations.u0026nbsp;u003c/liu003enu003cliu003eu003cstrongu003eOTHER RESPONSIBILITIESu003c/strongu003eu003cstrongu003e: u003c/strongu003eu003c/liu003enu003c/olu003enu003colu003enu003cliu003eAssists in the completion of bi-weekly timecards, as requested.u003c/liu003enu003cliu003eAssists with scheduling of Providers/staff to ensure adequate coverage of shifts in the event of LOAu0026rsquo;s, Vacations, or unexpected absences.u003c/liu003enu003cliu003eAssists the front u0026amp; back office staff as needed.u003c/liu003enu003cliu003eUtilizes the Hospital HIS system to its full capacity.u003c/liu003enu003cliu003eFacilitates training of personnel in relation to clinic intake, charge entry and abstracting.u003c/liu003enu003cliu003ePerforms other related job duties as assigned.u003c/liu003enu003cliu003eu003cstrongu003eJu003c/strongu003eu003cstrongu003eOB RELATIONSHIPSu003c/strongu003eu003cstrongu003e: u003c/strongu003eReports directly to the site Clinic Director and/or Chief Ambulatory Services Officer. Also works closely with the Medical Director, Chief Nursing Officer, facility provider staff, departmental lead staff, HIM Department, and Patient Accounting.u003c/liu003enu003cliu003eu003cstrongu003eEDUCATION, EXPERIENCE AND SKILLSu003c/strongu003eu003cstrongu003e:u003c/strongu003eu003c/liu003enu003c/olu003enu003colu003enu003cliu003eAt least five years of experience working in clinic/office operations; including staffing, patient flow, billing and payors (Medicare, Medi-Cal, and Insurance).u003c/liu003enu003cliu003eKnowledge of ICD-10 u0026amp; CPT-4 coding functions.u003c/liu003enu003cliu003eKnowledge of Medical Terminology.u003c/liu003enu003cliu003eMathematical ability required to review statistical data on various financial records.u003c/liu003enu003cliu003eExperience in data entry (IBM compatible computer).u003c/liu003enu003cliu003eHigh School graduate or equivalent.u003c/liu003enu003cliu003eLVN or Certified Medical Assistant preferredu003c/liu003enu003c/olu003enu003cpu003eAbility to use standard office computer programs and equipment such as Word, Excel, copier, FAX, etcu003c/pu003e,EqualOpportunityEmployerDescription:null,PayTransparencyPolicyStatement:null,MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:false,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[{BehaviorId:b10ce9d5-c55f-d793-34e3-870004c23c8e,BehaviorName:Enthusiastic,BehaviorDescription:Shows intense and eager enjoyment and interest,Required:false,IsArchived:false},{BehaviorId:cae19f95-5800-106c-f916-47291389e406,BehaviorName:Leader,BehaviorDescription:Inspires teammates to follow them,Required:true,IsArchived:false},{BehaviorId:1d54902d-a28b-3227-2b81-c23c2d7b724c,BehaviorName:Dedicated,BehaviorDescription:Devoted to a task or purpose with loyalty or integrity,Required:true,IsArchived:false}],MotivationCriteria:[{MotivationId:93d7a497-6fc6-eb3f-769c-a447f9bf9c80,MotivationName:Ability to Make an Impact,MotivationDescription:Inspired to perform well by the ability to contribute to the success of a project or the organization,Required:false,IsArchived:false},{MotivationId:69cd6520-9288-382e-6fb0-7880f789f68d,MotivationName:Growth Opportunities,MotivationDescription:Inspired to perform well by the chance to take on more responsibility,Required:true,IsArchived:false}],EducationCriteria:[],LicenseAndCertificationCriteria:[{Required:false,LicenseAndCertificationId:eb80dddb-98dc-46f4-850c-6ff5c5962a6c,LicenseAndCertificationName:LVN},{Required:false,LicenseAndCertificationId:06e5dae7-3f79-4d81-82ba-40b851ff51ba,LicenseAndCertificationName:Certified Med Assist}],SkillCriteria:[],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:5d8c0a73-eb65-4146-840c-bac4d68b4f75,PublishedInternal:true,PublishedExternal:true,ExternalPostedDate:2022-06-24T21:41:51.052Z,InternalPostedDate:2022-06-24T21:41:51.052Z},{JobBoardId:b7003a94-5863-451c-b0dc-b00127a9c8eb,PublishedInternal:false,PublishedExternal:true,ExternalPostedDate:2022-06-24T21:41:51.052Z,InternalPostedDate:null}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null,CompensationAnnualMinimum:null,CompensationAnnualMaximum:null,CompensationHourlyMinimum:null,CompensationHourlyMaximum:null,CompensationCurrency:null});

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