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Job Details

Director of Operations

Company name

Oak Brook, IL, United States

Employment Type

Manager, Operations, Executive, Nursing, Healthcare

Posted on
Dec 07,2019

Valid Through
Mar 21,2020

Apply for this job


Director of Operations','19011458','!*!Why Join the Amedisys Family?

We are a growing company that values and rewards our team members, recognizes your special skills and experience and offers opportunities for growth. Join more than 14,000 team members who help change lives every day and share a mission of delivering high quality home health, hospice and private duty care at home.

Unique clinical environment:

Lead the office support functions and team while the clinicians provide high quality care for patients one on one and in their most preferred environment – at home.

Culture of teamwork:

Lead, promote and support the business office function while serving an essential role on the operations management team

Ongoing support:

Continuing education and training, tuition assistance, technology and more


Goal planning and opportunities to develop skills for higher level positions

Clinical distinction:

High-level clinical services with outstanding outcomes

Healthcare leader:

Progressive, stable company with 30 years of experience in delivering care at home

If you’re looking for a home where you can put your skills and experience to work, make a difference every day and pursue your goals for the future, join our team.','Full-time','United States-Illinois-Oak Brook','Homecare','!*! What You Will Do:   Responsible for overall organization and financial management of the care center, direction of care center operations and functions according to approved policies, procedures and standards. Ensures the enhancement of business development, and continuous improvement of care center efficiency and fiscal success. Provides supervision to the clinical manager(s) who ensure the delivery of quality care to patients. Maintains the image of the care center in the community, as well as state and national organizations. Ensures the care center’s compliance with all regulations, laws, policies and procedures. Educates all staff members about state, federal, and accreditation requirements (as applicable). Maintains compliance with all local, state and federal laws regarding licensure and certification of care center personnel and accreditation standards. Ensures that all services are billed as provided to the proper payor source. Analyzes available reimbursement data, identifies trends and initiates appropriate plans of action. Collaborates with appropriate staff to complete billing adjustments and maintenance of accurate records of these adjustments. Directs weekly business development and management team meetings with all appropriate staff and other members of the medical community to promote home health services. Meets budgeted admission goals in collaboration with Business Development team. Provides input, guidance and feedback related to marketing activities and care center marketing plan to ensure that goals for growth are met. Participates in marketing activities. Oversees staff recruitment, hiring, assignment, evaluation and guidance to ensure employment of qualified staff. Ensures that the care center adheres to the company staffing model standard. Ensures adequate orientation of every team member assigned to their care center. Assigns and directs staff with appropriate skills to perform duties. Coaches, directs and encourages staff through use of formal and informal means. Provides leadership planning for staff education programs, administrative/staff meetings, in-services, and encourages continuous education and staff development for all team members.Sets positive, attainable expectations, objectives and goals for the care center. Handles necessary employee corrective action and discipline issues objectively, in consultation with HR. Uses knowledge, experience, and other resources as necessary to make logical decisions, solve problems, analyze work processes and make suggestions for improvement. Develops care center budgets in coordination with the Area Vice President of Operations. Responsible for care center financial and clinical performance along with delivery on key metrics within established budget. Ensures implementation of a performance improvement program to drive quality care, positive patient outcomes, and address negative trends. Ensures issues and deficiencies identified during internal or external surveys or audits are addressed and corrected. Collaborates with the Area Vice President of Clinical Operations in implementation of clinical operations standards and processes.  Responsible for the delivery of care for all patients served by the care centers by providing supervision and support to the Clinical Manager.  Participates in on call process, including admin on call, preparing on call schedule, supports the on-call process.  Adheres to company policies and procedures and HIPAA/Privacy Program, Compliance Program, and Code of Conduct and Ethics. Participates in activities associated with the management of workplace health and safety. Identifies and reports health and safety risks, accidents, incidents, injuries and property damage at the workplace. Provides oversight and approval of payroll, ensures agency is operating in accordance with current pay practices. Ensures care center operations are processed in accordance with work flow standards. Monitors and evaluates employee performance. Holds employees accountable for the attainment of defined goals and objectives. Executes effective performance redirection when needed. Develops employees through coaching, mentoring, and formal/on the job training and development opportunities. Performs other related duties as assigned.','!*!Required:

Associates degree in Business or Clinical related field.Two (2 ) years' home care experience and at least one year of supervisory experience or two (2 ) years’ experience in leadership/management

in health care, home health or hospice. 


Bachelor’s degree in Business or Clinical related field and Licensed Clinical Professional.

Home health experience.

Current, unencumbered license to practice as a Registered Nurse or other health care professional specific to that state the employee is assigned to work by the company.','!*!Additional Information  The home health agency shall designate an agency supervisor with one of the following sets of qualifications to supervise the provision of home health services:  1) A registered nurse who:Has completed a baccalaureate degree program approved by the National League for Nursing; and Has at least one year of nursing experience; 2) A registered nurse who does not have a baccalaureate degree, but who has at least three years of nursing experience that meets the following requirements: At least two years of the nursing experience must have been in: a home health agency; a community health program that included care of the sick; or a generalized family-centered nursing program in a community health agency. At least two years of the three years of nursing experience must have been obtained within five years prior to current employment with the home health agency. 3) The agency supervisor shall be a full-time registered nurse who is available at all times during operating hours of the agency and who participates in all activities related to providing home health services. The agency supervisor shall designate a qualified staff member to act in his or her absence.  Amedisys is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.','!*!Benefits and More

Amedisys cares for our team members with the same commitment we have to our patients. This is reflected in the benefits we provide and the opportunities we make available to our team. Benefits for eligible employees include:

Paid Time Off/Holidays

Health benefits (medical, dental, vision); health spending account

401 (K) plan; employee stock purchase plan available

Continuing education

Fleet car for eligible employees','false','','false','Director of Operations

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