Home Care Scheduling Coordinator- Remote

Profile

Description

SeniorBridge is hiring a remote, Full-Time Scheduling Coordinator.

SeniorBridge is Humana's wholly-owned home care business acquired in 2012. We provide concierge care management, private duty nursing, and personal care assistance services to seniors.

The Scheduling Coordinator is responsible for carrying out the day to day paraprofessional scheduling and general office functions of the branch. Dependent on the size of the branch, the Scheduling Specialist may be responsible for multiple locations and part or all of the following:

Responsibilities

Ensures that requests for homecare service are filled promptly , and scheduled into computer in a timely manner

Ensure that homecare schedules are complete and accurate in computer

Reviews Santrax records daily to ensure that all staff are at clients as scheduled. Follows up immediately on any discrepancies.

Reviews all scheduled homecare daily in preparation for payroll, and billing approvals by manager

Reports any client or staff issues to supervisor promptly

May participate in administrative on call backed up by professional staff for client/family issues

Required Qualifications

Home Care scheduling experience

Excellent communication skills, both verbal and written

Proficiency in all Microsoft Office applications, including Word and Excel

Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems

Ability to perform multitasking in a fast-paced environment

Experience providing customer-service in a warm and empathetic manner

Preferred Qualifications

High School Diploma; Associate's or Bachelor's Degree preferred

More than 1 year of Home Care Scheduling experience

Bilingual: English/Spanish

Additional Information

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire SMS Text/Voice Messaging to enhance our hiring and decision-making ability. Modern Hire SMS Text/Voice Messaging allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com