HCS EPIC INSTRUCTIONAL DESIGNER - IT TRAINING USER SUPPORT

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HCS EPIC INSTRUCTIONAL DESIGNER - IT TRAINING USER SUPPORT','INF003CE','!*! 

This position may

involve support of various hospitals and health care systems within the UNC

Health Care System, but will be employed by Rex Hospital, Inc. (this includes,

but is not limited to, for purposes of payroll, health benefits, retirement

options, and applicable policies).

 

 

Job description /

responsibilities for this position:

1. Designs, develops and

delivers all IT training programs and materials to a wide range of customers

throughout the organization. Ensures training dependencies and processes across

departments are understood by application owner.        

 

2. Develops training

plans, manner of delivery, and instructional methods, including tools, tips,

and other ideas promoting user self-reliance. Creates and develops training

materials and instructional scripts. Adapts training materials to align with

the user’s level of responsibility. Develops short and long-term training

schedules ensuring appropriate resources are secured and proper communications

are released advertising availability of training.     

 

3. Conducts

training/instruction of computer applications, methods, and processes. Serves

in a liaison capacity with the user community on problem solving and

improvement to new and existing operational systems. Assesses vendor selection

and training needs to identify when training needs are to be coordinated

through an outside contractor to provide training.

 

4. Documents and

maintains existing coursework and documents procedures for newly upgraded and /

implemented systems based on user needs and training program requirements in

order to achieve high quality service.   

      

 5. Assists with

analysis, testing, and selection of courseware design software and training

techniques to be used. Contributes to the development of departmental standards,

process implementation, and compliance. 

Preferred Qualifications:Epic experience preferred

in clinical applications (Inpatient and Ambulatory).

 

Education Requirements:

● If in a Non-Clinical Area: Associate's degree in Adult Education, Business Administration or related field.

● If in a Clinical Area: Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing (or equivalent combination

of education, training and experience).

Licensure/Certification Requirements:

● Epic certification within six (6) months from date of hire.

Professional Experience Requirements:

 ● No prior experience required.

Knowledge, Skills, and Abilities Requirements:

','United States-North Carolina-Morrisville','SHRD-71330-IT TRAINING USER SUPPORT','','Full-time','Full-time','40','40','Day Job','HCS EPIC INSTRUCTIONAL DESIGNER - IT TRAINING USER SUPPORT

Company info

UNC Health Care System.
Website : https://www.unchealthcare.org